Support

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Start with the fastest path to an answer, then contact the right Director AI team if you still need help.

Popular help

  • Getting started with a new film
  • Fixing character consistency
  • Understanding Editor access and credits
  • Connecting storage
  • Generation failures
  • Timeline editing and export

Contact support

For product help, email support@directorai.site. Include your account email, project title, what you expected, what happened, and a screenshot. Never send passwords, secret keys, or full payment-card details.